💬
General enquiries
hello@labmatix.appProduct questions, feedback, partnerships
Response: 1 business day
💼
Sales & enterprise
sales@labmatix.appPricing, demos, enterprise contracts, dedicated hosting
Response: Same business day
🛠️
Technical support
support@labmatix.appPlatform issues, bugs, import help
Response: Within 4 hours (business hours)
🔒
Privacy & legal
privacy@labmatix.appData requests, DPA, compliance questions
Response: 5 business days
Jakarta, Indonesia
LabMatix HQ
Jakarta Selatan, DKI Jakarta
Indonesia 🇮🇩
Indonesia 🇮🇩
Business hours: Mon–Fri 09:00–18:00 WIB